Customer Service

Page Propeller offers a new kind of approach when it comes to customer service. We introduce our Account Executives. An account executive is more like a project manager. Once you tap into the power of Page Propeller, you are taping in to our talent pool. So what is our talent pool anyway? Our talent pool leverages the talent of many individuals from an array of areas, including web designers, programmers, animators, compositors, editors, graphic artists, photographers, illustrators, musicians, audio engineers, cinematographers, makeup artists, search engines marketers, advertising experts, actors, models, voice talent and much more.

Tell me more about an account executive

Account executives leverage our talent pool to bring your project together. It works like this, when you sign up for any Page Propeller service, you will be assigned an account executive. No more calling up a company telling one person one thing only to be transferred to another and have to explain everything all over again. The account executive will do all the necessary work to make sure we can bring your vision to life. They will know you by name and you will be able to call them with any type of problems. Say if you want to add a service, no problem they can handle that. Say you want to make a payment, they can handle that too. Say you want to see where a project is currently at, they can handle that. From the moment you get signed up, Page Propeller will assign an account executive to work hand in hand to make sure your get exactly what you pay for. They're authorized solve every kind of problem from design to deployment.

Get personal with your account executive

Don't worry about being on hold for long periods of time, only to have a problem not resolved. The account executives will coordinate all the details of the project to make sure everything runs smoothly. They are there to guide you and make sure everything runs smoothly. Whether adding an additional service, canceling a service or seeing how your project is coming along. You will only have to deal with one person, by the end of the project you will know their name and they will know yours. You can email them, call them, and ask them any questions. They are there to help you in any way they can.

I need a photographer. Does the account executive do that too?

The short answer is no. But they will coordinate the time and location with the client to make sure everything runs smoothly. Even though we like to think of or account executives as superman or supergirl, they are still just people. They will make sure that the photographer knows where to go and what time so that they can just focus on what they know best photography. If a client had to deal with all of our talent, things would get confusing. Our account executives are experts at managing work flow and meeting the deadlines of the real world. They make sure the job gets done and that the job is what the client has been asking for. So in a way they are like supermen or superwomen, just without the super powers.

Get to know your account executive today

Feel free to call us today for a free online quote and meet your account executive today. From the moment you request your job, your account executive will be there for you. They love what they do and they are excited to work with new clients. So what are you waiting for? Get to know your account executive today.

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Web Design - Graphic Design - Marketing & Advertising - Photography - Video & Audio Production - Customer Service

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